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Beijing ICP 09095420-1
Service hotline:
Company address
18 A ,17 East U Valley, Huanke Middle Road, Tongzhou District, Beijing
Factory address
No.2,Binhai Road High-tech Castings Zone,Zhongwang Town,Jinghai District,Tianjin City
Beijing ICP 09095420-1

Rui Mao

Contact us
the Hotline of Headquarter in Beijing:
Tel:010-60592428
Address:18 A ,17 East U Valley, Huanke Middle Road, Tongzhou District, Beijing
The Hotline of Factory in Tianjin:
Tel:022-68525088
Address:No.2,Binhai Road High-tech Castings Zone,Zhongwang Town,Jinghai District,Tianjin City
Engineering customization: 13701380778
High-end customization: 13693001822
National Unified Service Tel: 400-619-9919
After-sales service: 400-619-9919
Precautions for Copper Door Use

The appearance of Tongmen has brought many benefits  , which is not only suitable for private housing, but also suitable for some government organs and institutions. Copper doors used in private houses, in addition to anti-theft function, but also play the role of facade decoration, transit. Tongmen in government agencies, institutions have a wider use, such as some government archives, bank vault, gates and so on, both beautiful and safe.

•Copper doors have many advantages, but after installation, they need careful maintenance and maintenance to prolong their service life

•Copper doors should be opened and closed carefully, please do not force too hard or open too large.

•The copper door itself is not easy to be damaged, but some (mechanical accessories) on the door will inevitably be worn and torn in the process of use, or  inflexible, so you should try to avoid strong opening and closing in the process of use.

•Direct contact with copper doors with highly oxidizing and corrosive chemicals is strictly prohibited.
• Open the door lock (handle) with a hand with water stains (or other solutions) will discolor  the door lock.

•When opening the door lock or turning the door lock handle,you do not force too hard, lest reduce the service life of the door lock.
•Do not smear all kinds of grease to the lock hole to avoid clogging.
•Hinges, door locks and other frequently moving hardware, if loose should be immediately tightened.
•When you wipe glaze, do not let detergent or water seep into the glass bar gap to avoid deformation. Do not wipe the glass too hard, lest the glass damage and personal.
•If you are painting walls, you need to cover the copper door, so as not dropp on the door, and the  peeling, fading finishing material affect the overall appearance .
•Copper doors if oil stains and other stains should be washed with neutral detergent in time.
•Although copper doors are naturally anticorrosive, they are prone to chemical reactions when they encounter a large amount of sulfur and sulfides. Therefore, it is necessary to remind that copper doors as far as possible to avoid rain and snow, to prevent corrosion by sulfides in precipitation.
•Hinges should be regularly supplemented with butter and other lubricants to avoid serious bearing wear without oil.
•After the copper gate is installed,  tearing off the protective film on the surface within 30 days, so as not to be difficult to remove in a long time, which the protective film attached to the product will affect the overall appearance .
Daily maintenance for copper doors
    In the process of use, the copper door should be cleaned regularly, usually once a month, the specific cleaning methods are as follows:
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    In the process of use, the copper door should be cleaned regularly, usually once a month, the specific cleaning methods are as follows:
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    Spraying neutral care products such as Bailizhu
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    After 3 minutes, cleaning the surface and every corner with clean cotton cloth
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    After rain or snow,  cleaning the surface of the copper door prevent acid and alkali ingredients from staying on the surface of the copper plate
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    weekly cleaning on a regular basis

When cleaning copper doors, it is strictly prohibited to use cleaning products containing acid and alkaline substances to wipe, such as washing powder, soapy water, disinfectant and so on. These substances can easily lead to copper door oxidation and affect beauty. If the above items can be scrubbed repeatedly with clean water, then dry with cotton cloth or blow dry with hair dryer, which can reduce the damage to copper door to some extent. In the process of making copper door, the surface should be painted with a layer of colorless paint after natural oxidation coloring to make the color freeze, but the paint will be aged for a long time, resulting in a lot of fine cracks that can not be seen by the naked eye. Oxygen molecules in the air react with copper to form small spots. Regular waxing will repair these small cracks and form a barrier to achieve maintenance.

In addition, because the air contains a lot of dust and acid gas, it is easy to corrode copper in wet environment. Therefore, we need to wax the surface of copper door regularly or irregularly. The process of waxing is as follows: wipe the dust off the copper door with a cotton dry towel, and then wax the surface of the copper door.
Methods for coping with Common Problems in Copper Door Use
  • 01

    In the process of use, if the hardware is not flexible, you can drop a little lubricating oil, but not more, lubrication should be immediately dry with cotton cloth oil stains to avoid dust.

  • 02

    In the process of use, if it is difficult for you to insert the key into the lock hole and flexible, you can use pencil chips to the lock hole to lubricate the lock hole.

  • 03

    If there is a stain on the surface of the copper door (such as hand prints), you can wet it with air and then wipe it with soft cloth. If you wipe with hard cloth, it is easy to scratch the surface of copper door. When stains are too heavy, you can use ne

  • 04

    If there is a hard attachment on the copper door and it is not easy to wash it off at once, you must remember not to use metal or hard material to remove it. A knife edge tool made of bamboo or wood is used to peel off little by little. For holes or hollo

  • 05

    you accidentally touch the chemical to the surface of the copper door, rinse immediately with clean water and dry with cotton cloth.

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Customized Product Terms of Service
  • 01

    The scope for free warranty

    1. Warranty scope covers door body and hardware accessories. If the door hardware is not provided by our company, it is not the scope of  warranty.

    2.Within 7 days from the date of sale, if quality problems occurs, consumers can choose to repair.If hardware has something wrong,you can choose to repair and replace according to the actual situation on the spot.

    3.Due to the quality of the product itself, from the date of purchase, free repairing it in one year (including accessories). When you need to be provided warranty service, you are sure to provide the valid purchase certificate, warranty card, etc.

    4.During the warranty period, after maintenance twice, the door still can not be used normally at the third times,you can put forward to replace parts with problem by the former two quality inspection reports and the third quality inspection report  for free.

    5.The warranty period after replacement shall be recalculated from the date of replacement.



  • 02

    Out of the scope of free warranty as follows:

    1.Failure or damage caused by failure to use and maintain according to the product usage instructions.

    2.Failure or damage caused by the maintenance units unauthorized by our company and  personal repair ,reconfigure.

    3.The product name, model, specification and number on the warranty card are not in conformity with the goods

    4.Failure to produce valid warranty card, valid invoice or proof of purchase

    5.Products beyond the specified warranty period (paid maintenance for products beyond warranty)

    6.Damage caused by force majeure such as natural disasters, or non-design, manufacturing, quality and other problems.


After-sales maintenance servic
  • 01

    Schedule of regular inspection

    Regular inspection according to the climatic characteristics of the site,the cycle for the inspection and general maintenance  is once a year, which is arranged in the first two weeks of the beginning of each year


  • 02

    The arrival time of receiving notice from the proprietor

    We will be present within 48 hours of notice

  • 03

    Replacement Time for Defect Material

    During the defect liability period, we will work with the material manufacturer to replace the defective parts for free.It the period of the defect liability , the defects caused by the design and installation quality of our company are often maintained for free.


  • 04

    The time of maintenance for common problems

    Complete repair within 48 hours on the receipt of being notified . We will actively respond for the customers from the other provinces and strive for the fastest time to repair it.


  • 05

    The time of maintenance for force majeure.

    After the typhoon, earthquake, fire and other disasters occur, the unit door is thoroughly inspected at once.


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